Outcomes & Evaluations, Training Executives

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Discussion – Week 11
COLLAPSE
Outcomes and Evaluation
Is coaching effective? Many clients and stakeholders might ask this question. How would you answer such a question? To comment on the effectiveness of coaching in general might be difficult since there is little empirical research on its effectiveness. One reason for this is that every client and coaching engagement is unique, and, therefore, it is difficult to generalize the results of one client to all clients. However, when asked if coaching is effective, you certainly can answer it specifically as it relates to the client with whom you are working. One way to do this is to evaluate the client based on desired outcomes. This requires that you identify evaluation measures that provide objective data and are meaningful to clients and organizational stakeholders. Objective evaluation of coaching effectiveness is what sets psychological, science-based coaching apart from other types of coaching. In addition to identifying measures that provide objective data, you also must identify evaluation measures that are reliable and valid. This week’s Discussion will help prepare you for conducting your own coaching evaluation.
To prepare for this Discussion:
• Review the online chapter, “Executive Coaching: An Outcome Study.” Focus on the section, “Indicators of Successful Coaching,” and consider how you might measure such indicators.
• Review the article, “Evaluating the Effectiveness of Executive Coaching: Where Are We Now and Where Do We Need to Be?” Pay particular attention to the possible data sources used to evaluate coaching effectiveness.
• Review the online chapter, “Coaching: The Successful Adventure of a Downwardly Mobile Executive.” Focus on the article’s case study and think about Terry’s goals and objectives at the beginning of the coaching engagement. Consider how Terry’s achievement of these goals and objectives might be measured.
• Review the Course Case Studies, provided in the Introduction area, and choose one client to use for this Discussion thread.
• Reflect on the assessment results for your selected client, also provided in the Introduction area. Consider the leadership competencies in which the client needs development.
• With this in mind, think about desired coaching outcomes and how you might evaluate the eventual success of these outcomes.
With these thoughts in mind:
Post by Day 4 a brief description of the desired coaching outcomes for one of the clients in the course case studies. Then explain how you would measure these outcomes. Be specific.