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MediaCorp and ITServCorp
MediaCorp and ITServCorp
Introduction
Backsourcing concept has been widely discussed in both political as well as economic fields following the worldwide fiscal crunch. Outsourcing services to cheaper nations is an important aspect of firms that aim at reducing costs (Kotlarsky & Bognar, 2012).
In particular, IT services are becoming widely used in back-office role transferred abroad. As many companies continue to backsource, several multi-national enterprises are questioning the wisdom and actual cost-efficiency of their moves.
While some firms have witnessed problems than expected, leading to the increasing costs related to outsourcing. Several studies have attempted to demonstrate backsourcing decisions, some aspects such as what takes place after decision making is ignored.
To address these issues, two firms; MediaCorp a multinational company that majors in the manufacturING of CD/DVD and ITServiceCorp providers will be analyzed. The two companies decided to backsource work, though for entirely different reasons as such each one was faced with various challenges in the process.
