Enterprise Server Management

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Learning Objectives:
Component 2 (60%)
Knowledge & Understanding
1.  Demonstrate a detailed understanding of the technical features of enterprise server management.
2.  Analyse the relationship between business requirements, security considerations and risk mitigation.
3.  Evaluate the legal, social, ethical and professional requirements regarding server management.
Cognitive & Intellectual Skills
4.  Appraise the performance of computer networks to specific functional objectives.
5.  Critically assess current network administration methods.
6.  Evaluate configurations of network services and mechanisms.
Practical & Professional Skills
7.  Demonstrate the ability to install and configure network services with due consideration of professional practice.
Key Transferable Skills
8.  Participate in team working and identify strength and weaknesses of personal contributions to the team.
9.  Reflect on performance during the module.

Enterprise Server Management

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Scenario:
A UK based company (CSNTU Ltd) is expanding.
They currently have 3 sites spread across the UK. They have 600 users based in their headquarters in Middlesbrough, a further 145 users in an office in Leeds and another 275 users in Sheffield.
Whilst they have been working in the south of England via their Sheffield office, CSNTU Ltd are looking to expand to be able to provide services more efficiently to their southern customers. Having received funding, they plan to open a further two offices, one in Peterborough and one in Southampton. This funding is also expected to cover both improving current and providing new IT facilities to support the expansion, however funding is not infinite.
The two southern offices will start with lower numbers but there is an expectation that these offices will grow in numbers, with the aim for all four secondary (excluding the headquarters) sites to average around 150 employees.

Enterprise Server Management

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Most users within the company use laptop computers as they are at times required to work away from the office, however they cannot currently access internal services when on the move==security
The Middlesbrough office has a 100Mbps leased line connection and its network currently hosts the following services within its network.
·    File Server specific to HQ
·    File Server for all sites
·    Intranet server for all sites
·    User Authentication Services
·    Externally facing web server hosting company websites

Enterprise Server Management

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All servers currently sit in the same IP range alongside client computers.
The file servers have minimal security rules put in place, meaning that some documents can be accessed by those users who should not be able to access them.
Each of the other offices have either a cable or FTTC broadband connection giving speeds of 50-100mbps down and 10Mbps upload however users are complaining that accessing the files that they need, especially during peak times throughout the day is slow.
This often leads to people in those offices copying files locally to work on without always remembering to copy them back to the server. Some of these documents contain sensitive information and laptops are not encrypted.

Enterprise Server Management

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Users at the Middlesbrough office also often complain that the internet connection is slow.
Whilst there are some shared folders which all sites require access to, and be able to update, for the most part individual sites work in isolation.
CNSTU have also recently hired a new IT manager who has a desire to ease the load on the headquarters internet line by offering an alternative approach for file access to other sites however as the tape backup system is located at Middlesbrough there is still a desire to keep a copy of this information there as well.
He also acknowledges that there a large number of users within the business and given the small IT team he believes some form of operating system and software deployment mechanism would be beneficial to both ease the load of the IT team during normal operation but help streamline the expansion.
He also believes that this would be an opportune time to re-evaluate the security position of the company acknowledging that users often use insecure passwords, share accounts and aren’t aware of possible social engineering risks.
Deliverable – Component Two (60%):

Enterprise Server Management

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A written report of around 2500-3000 words.
Containing:
·    Evaluate the existing security and legal situation, suggesting possible improvements or mechanisms to reduce risk.
·    Suggest a proposed expansion plan which will address the problem areas identified, ensuring that the system can handle the expected user load with some scope for future growth.
·    An appropriate critical evaluation of the network design and setup.
·    A reflective report identifying strengths and weaknesses of your own team working skills.
·    A document showing the steps to setup and configure a suggested or existing service. The documentation should show consideration of
o    Professional best practice
o    Security concerns
o    Performance concerns
o    Scalability

Enterprise Server Management

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