MIS 535 Week 8 Final Exam Managerial Application of Information Technology

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MIS 535 Week 8 Final Exam Managerial Application of Information Technology

• TCO A) Identify the key attributes of the following types of system:  Transaction Processing System, Management Information System, and Business Intelligence System.  Be sure to include who are the intended users, data type, what types of decisions they make, and overall system philosophy. (Points : 50)
• (TCO A) Describe a global present day business that has been under pressure to perform better due to competition from competitors and has transformed successfully using information systems as the key driver or component.
• (TCO B) Considering Michal Porter’s Competitive Forces model, how would you describe the competitive battlefield between the United States Post Office versus Fed Ex.  How did the winning company leverage information technology to achieve a competitive advantage? What did the organization losing market share fail to recognize about the industry, competitors, or their customer base? (Points : 50)
• (TCO B) Provide a business scenario that explains how information systems are used for strategic advantage by an organization. Include the business processes and relationships between information systems and the organization it serves.
• (TCO C) In your newly created position as Business Analyst with DeVry University, you have been asked to propose a data model that enables the university to publish class schedules, track student enrollment, and publish final grades.  Based on material in the Week 3 lecture and Week 3 Learning Activities on database concepts, what entities do you recommend in your data model?  Indicate if an entity is a strong entity, association entity, or weak entity.  (Points : 50)
  

  MIS 535 Week 8 Final Exam Managerial Application of Information Technology

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• (TCO C) How is data quality managed, and why is this so important to an organization?
• (TCO D) As the director of human resources, you have been asked to present a position paper to senior management on the advantages and disadvantages of telecommuting from the perspective of both the employer and employee.  What types of work would you consider most appropriate for telecommuting?  What attributes would you look for in employees?  How would you evaluate the success of a remote work program?  What training advice you would you give to employees who want to participate in the remote work prototype program? (Points : 50)
• (TCO D) Assume that you have just …. hired to manage a large domestic and foreign information system. What are some of the issues and solutions that you would discuss and plan for?
• (TCO E) When interviewing for the position of director of information technology, you are ….. how you would approach implementing a new customer relationship management system.  Explain what considerations you would include in your answer.  What can the implementation team do to help ensure the data processed through the system can …. used as part of a larger business intelligence system to help evaluate customers and identify new market opportunities?    Is it easier for the organization to change existing processes to match the new system, or change the enterprise application to match the existing processes of the organization? (Points : 50)
• (TCO E) Provide a high-level description of a corporate information system. Evaluate the issues involved with managing information systems, resources, and processes within a corporation.  Explain which components within the proposed corporate information system would be hardware or software.
• (TCO F) Explain the difference between agile and waterfall project management methodologies.  What are commonly …. strengths and weaknesses of each?  What type of project would be better suited to each? (Points : 50)
• (TCO F) Discuss how organizations can utilize good project management techniques to develop information systems.
• (TCO G) Provide examples of the ethical, social, political, and security issues faced by organizations that use information systems. Explain how you would secure information systems used by digital firms. (Points : 50)
• (TCO G) Discuss the social, ethical, and political issues that an information system raises in an organization. How can an organization ensure that these issues are not abused? Please give examples ofpresent day organizations that have tackled this issue and the techniques that were used.
  

  MIS 535 Week 8 Final Exam Managerial Application of Information Technology

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